Cloud telephony
Hidden costs in a VoIP contract
Overage, porting fees, hardware you may not own, the renewal rate, early termination: where the money in a phone contract hides, and what to ask before signing.
· 6 min read
VoIP & networks
Cloud telephony
What a cloud phone system is, what it replaces, and what it costs to run one in Quebec.
Articles
Cloud telephony
How much does VoIP cost per user?
The honest per-seat picture: what published seat prices actually run to, what the seat number leaves out, and how to turn a rate into a monthly figure.
· 6 min read
Cloud telephony
What a VoIP quote should itemize
The eleven lines a phone quote needs before two quotes can be compared at all, why an empty line is not a zero, and a blank form to send to a vendor.
· 6 min read
Cloud telephony
How much bandwidth does VoIP need?
Codec bitrate is not bandwidth. What the headers add to every packet, how to size upload and download for calls at once, and why a number is not a test.
· 6 min read
Cloud telephony
How much storage do call recordings need?
A recorded call is its length times its bitrate, over eight. What sets the size of the disk is the retention window, and it is not a close contest.
· 6 min read
Cloud telephony
The true cost of a business phone system
Two phone quotes rarely compare cleanly. What to add up, why a per-seat rate is not the answer, and why the line nobody priced is the expensive one.
· 6 min read
Cloud telephony
Surprise phone bill: toll fraud and a ceiling
Where a surprise phone bill comes from, why a warning from your provider is not protection, and what a monthly spend ceiling actually does when it is reached.
· 4 min read
Cloud telephony
Cloud phone system for a Quebec SME: the trade
What a cloud phone system replaces, what it does not, what it costs you the day the internet drops, and the Quebec questions no French comparison asks.
· 2 min read
