VoIP basics
Does VoIP work without internet?
No, and here is what to arrange instead: where calls go when the connection dies, why it has to be set at the provider, and what a cellular backup buys.
· 6 min read
VoIP & networks
VoIP basics
What VoIP is, how a call actually travels over the internet, and how it differs from a landline or a mobile.
Articles
VoIP basics
How a VoIP call actually travels
Setting a call up and carrying its audio are two different conversations. What a packet crossing the internet does to speech, and why latency is the number.
· 5 min read
VoIP basics
Types of VoIP phone systems
Hosted, on-premise and hybrid differ on one thing: where the switching runs. What that decides about cost, control and who fixes it at 8am on a Monday.
· 5 min read
VoIP basics
VoIP meaning, in plain English
VoIP stands for Voice over Internet Protocol. What each of those four words is doing, what counts as VoIP, and the other names the same thing goes by.
· 4 min read
VoIP basics
VoIP vs cell phone for a business line
Running the business line on staff mobiles against running a phone system: what the customer sees, what it costs, and what breaks when someone leaves.
· 5 min read
VoIP basics
VoIP vs landline for a business
What a landline still does better, what a cloud phone system does better, and the four questions that decide which one your business should run on.
· 6 min read
VoIP basics
Is a cloud phone system a PBX?
PBX named a switch in a cupboard, and the word outlived the hardware. What cloud PBX and hosted PBX mean on a quote, and the questions that settle it.
· 4 min read
VoIP basics
What is a VoIP phone?
A VoIP phone is a small computer shaped like a telephone. What it plugs into, what it needs from your network, and whether your team needs one at all.
· 5 min read
VoIP basics
What is VoIP, and how does it work?
VoIP carries a call as data over the internet instead of a copper pair. What it replaces, what your network has to do, and what it changes about your phones.
· 6 min read
VoIP basics
What is VoIP phone service?
The service is what you rent monthly, separate from the device and the protocol. What the provider does for the money, and what the bill actually covers.
· 5 min read
